EXCELLENCE

 

5 LAYERS OF OPERATIONAL EXCELLENCE

 

EXCELLENCE

 

SET YOURSELF FOR EXCELLENCE

 

CULTURE OF EXCELLENCE

 

SET YOURSELF FOR EXCELLENCE

 

SUCCESS vs EXCELLENCE

Difference between success and excellence

Success is often measured by comparison to others. Excellence, on the other hand, is all about being the best we can be and maximising our gifts, talents and abilities to perform at our highest potential.

We live in a world that loves to focus on success and loves to compare. We are all guilty of doing this. However, to be our best we must focus more on excellence and less on success. We must focus on being the best we can be and realise that our greatest competition is not someone else but ourselves.

Golfing legend Jack Nicklaus would simply focus on playing the best he could play against the course he was playing. While others were competing against Jack, he was competing against the course and himself.

The same can be said for Apple’s approach with the iPod, iPhone and iPad. When they created these products they didn’t focus on the competition. Instead they focused on creating the best product they could create. As a result, rather than measuring themselves against others they have become the measuring stick.

We have a choice as individuals, organisations and teams. We can focus on success and spend our life looking around to see how our competition is doing, or we can look straight ahead towards the vision of greatness we have for ourselves and our teams.

We can look at competition as the standard or as an indicator of our progress towards our own standards. We can chase success or we can embark on a quest for excellence and focus 100% of our energy to become our best... and let success find us.

Ironically, when our goal is excellence the outcome and by product is often success.

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The 8 Keys of Excellence 

 Definitions and Descriptions

COMMITMENT – Make your dreams happen

Take positive action. Follow your vision without wavering.

Commitment is the breathtaking moment of making a compelling decision, jumping in, and going forward with gusto. Once a commitment is made, indecision is eliminated—there is no more “Should I or shouldn’t I?” … “Will I or won’t I?” A commitment is not made lightly—it’s about making a decision so strong that there is no going back … like a skydiver who has jumped from the plane!

The decisive act of making a commitment—when we decide to do “whatever it takes” to reach a goal—sets in motion an energy field that propels us forward on our path. At each step along the way, our commitment inspires us to take positive action and overcome obstacles, and pushes us on until we “make it happen.”

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The 8 Keys of Excellence 

 Definitions and Descriptions

THIS IS IT! – Make the most of every moment


Focus your attention on the present moment. Keep a positive attitude.

This Is It! is about focusing on NOW instead of later, or next week, or next month, or next year, or yesterday, etc., and making the most of it. A positive This Is It! attitude can make everything we do and every day productive, fulfilling, and fun!

Life is full of distractions and opportunities to do something else, something other than what we’re doing now. Many of us spend a lot of time thinking about those other things. Instead of making what we’re doing now “it” our focus is often elsewhere—on things we wanted to do, could have done, should have done, or want to do “sometime.” Whenever our thoughts are occupied with something other than what we’re doing, we miss what’s going on around us in the moment … while we’re waiting for the next moment to arrive the present moment slips away.

When we live in the NOW we have power! With a This Is It! attitude we make the present “it” and find joyful moments that we might otherwise have missed!

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The 8 Keys of Excellence 

 Definitions and Descriptions

 SPEAK WITH GOOD PURPOSE

  Speak honestly and kindly
Think before you speak. Make sure your intention is positive and your words are sincere.

Words are powerful! They have the power to uplift and enlighten or put down and depress. A few cutting words spoken in a moment of anger can affect us for a long time, perhaps even a lifetime. On the other hand, a few kind words can make a very positive difference in how we feel about ourselves … sometimes for a lifetime.

What we say to others—and to ourselves—can have a huge impact. Speaking with good purpose is about always considering the intention of our words. It’s about communicating directly, clearly, honestly, and with a positive purpose. The first step is awareness. If we always think before we speak instead of just blurting out whatever comes to mind, we can learn to consider the reason for our words and make sure we are speaking with good purpose … will our words build someone up or put them down? We all sometimes have negative thoughts, but we don’t have to say everything we think.

There will be times when we need to share critical thoughts. At these times, if our purpose and how we phrase our words is considered first, sharing honest and direct feedback can be very positive and powerful, and build trust.

Speaking with good purpose is the cornerstone of healthy relationships. This Key fosters a positive emotional environment where people are happier, more productive, and more likely to succeed.

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The 8 Keys of Excellence 

 Definitions and Descriptions

2. FAILURE LEADS TO SUCCESS – Learn from mistakes
 

View failures as feedback that provides you with the information you need to learn, grow, and succeed.

When we live the Key of Failure Leads to Success we see failures as feedback, we learn from them and make the changes needed to be more successful in the future.

To live this Key successfully we may need to change the way we think about failure. Rather than viewing failure in a negative way where we put ourselves down and think WE are a failure, think of failure as a valuable learning experience. When we look at our mistakes with a view to learning from them, rather than sending ourselves negative messages, we are on the path to success.

We may be reluctant to try different things because we’re afraid of failing. Fear of failure does nothing but keep us in our comfort zone where we stick with the familiar, the “safe” choices where we don’t “risk” another failure. When we step out of our comfort zone—when we’re willing to try something new—that is when we take a step toward success.

The only real failure is not learning from our mistakes. The key to success is to look carefully at what went wrong, change what we did the first time, and try again by applying what we learned.

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 The 8 Keys of Excellence 

 Definitions and Descriptions

1. INTEGRITY – Match behavior with values

Demonstrate your positive personal values in all you do and say. Be sincere and real.

Living in integrity means that everything we say and everything we do are true reflections of what we value, what’s important to us. Think about what your behavior says about you. Does it clearly show others what you value? Do you show up as honest and committed, or dishonest and indifferent? Are you spending your time with the people and activities you value, or is your focus elsewhere?

When we live in integrity we are sincere and true to ourselves—we don’t say or think one thing and do another. People trust and respect us, our relationships are solid, and we feel good about ourselves. Those positive feelings from others and within ourselves reinforce our values and build our reputation and self-esteem, leading us to greater success in all areas of our lives.

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An old story, but worth recalling...!

A German once visited a temple under construction where he saw a sculptor making an idol of God. Suddenly he noticed a similar idol lying nearby. Surprised, he asked the sculptor, "Do you need two statues of the same idol?" "No," said the sculptor without looking up, "We need only one, but the first one got damaged at the last stage." The gentleman examined the idol and found no apparent damage. "Where is the damage?" he asked. "There is a scratch on the nose of the idol." said the sculptor, still busy with his work. "Where are you going to install the idol?"

The sculptor replied that it would be installed on a pillar twenty feet high. "If the idol is that far, who is going to know that there is a scratch on the nose?" the gentleman asked. The sculptor stopped his work, looked up at the gentleman, smiled and said, "I will know it."

The desire to excel is exclusive of the fact whether someone else appreciates it or not. "Excellence" is a drive from inside, not outside. Excellence is not for someone else to notice but for your own satisfaction and efficiency...

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Excellence

A Path Beyond Success

Everyone is born with Excellence. People begin their life/ work journey with that excellence.

On the way, they achieve Success, which is measured by others or compared with others. Considering it to be the ultimate, often they stop their quality efforts for attaining Excellence.

In fact, success is only the milestone of Excellence. Journey towards Excellence has to pass through various such milestones.