MODEL FOR CHANGE [ Trying to influence others]
1.Explain the reason for change with facts. If there are risks ,
acknowledge them but explain why it is worth taking the risks.
2.Objectively explain the benefits that could result from the
change.
3.Get ready and sell the benefits at all times.
4.Anticipate objections.
5.Listen in depth.
6.Seek questions and clarifications / answer them.
7.Invite participation and ask for suggestions .
8.Avoid surprise because this stirs up unreasoning opposition.
9.Acknowledge the rough spots and show you plan to
manage them.
10.Establish a timetable.
11.Set standards and explain your expectations.
12.Contact the informal leaders and use their resources.
13. Acknowledge the staff cooperation / support.
14.Provide feedback on the progress.
15.Reinforce the positive .
16.Keep the two way communication open.
1.Explain the reason for change with facts. If there are risks ,
acknowledge them but explain why it is worth taking the risks.
2.Objectively explain the benefits that could result from the
change.
3.Get ready and sell the benefits at all times.
4.Anticipate objections.
5.Listen in depth.
6.Seek questions and clarifications / answer them.
7.Invite participation and ask for suggestions .
8.Avoid surprise because this stirs up unreasoning opposition.
9.Acknowledge the rough spots and show you plan to
manage them.
10.Establish a timetable.
11.Set standards and explain your expectations.
12.Contact the informal leaders and use their resources.
13. Acknowledge the staff cooperation / support.
14.Provide feedback on the progress.
15.Reinforce the positive .
16.Keep the two way communication open.
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