- Eyes reveal what words often conceal
- We become great people-readers when we understand ourselves
- Reading people is about reading patterns of behaviour. Pay special attention to clues that are unusual for that person.
- The body speaks volumes even when the lips stay silent.
- To understand why people behave as they do, we need to examine the causes and drivers of that behaviour: their motivations.
- The pleasure principle asserts that the human mind does everything it can to seek out pleasure and avoid pain.
- Survival overrides everything. When our survival instinct gets activated, everything else in our psychological and emotional makeup turns off.
- Understanding gestures unveils the unspoken language of minds.
- A person insults you with is often nothing more than the label they can't acknowledge they actually give themselves. If you realize this, you can keep your cool in such a conversation. If not, you may get hooked into an argument.
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